In 1992, when I graduated from law school and began working in the “business world”, cell phones were not as ubiquitous as they are today. In fact, my first cell phone was a true brick: it was the size, shape, thickness and weight of a brick – carrying it in my pocketbook caused excruciating shoulder pain. […]
Archives for January 4, 2010
The Client Services Myth in Law Firms
January 4, 2010 by 5 Comments
How to have above average client service standards